About the Project

Client: A public–private organization operating in the emergency services sector (Slovak region). Goal: A rapid MVP to verify the benefits of mobile support in mass-casualty incidents — including triage, team coordination, and documentation.

Challenge

  • Information during interventions was fragmented (paper, internal procedures).

  • There was a need for a unified online/offline-capable tool with an extremely simple UX.

  • Requirement: MVP within a few weeks, without integration into sensitive systems.

Solution

We developed a basic version of the application (MVP) that includes the most essential features:

  • Education: concise protocols and visual procedures (text/images).

  • Training: simulation scenarios, triage tests, and checklists.

  • Real Incident (core): quick triage color assignment, patient record (photo/note), and an easy team overview.

  • Navigation: simple “Home/Back” system, no logo or branding, and neutral color palette.

Process

  1. Defining Priorities – selected key features critical for concept validation.

  2. UX Design – simple interface with clear navigation (home, back).

  3. Prototype Development – native mobile app with modular architecture.

  4. Internal Testing – initial trials and adjustments.

  5. Iterations – improvements based on user feedback.

Results

  • A fully functional prototype was delivered within a few weeks.

  • Recognized for its clear logic and fast information accessibility.

  • Three key areas for improvement were identified for the next version — offline mode, extended Real Incident features, and dispatch center integration.

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