Privacy Policy

Effective date: 1 April 2025

This Privacy Policy explains which personal data Grow-App s. r. o., with its registered office at Černyševského 1287/10A, 851 01 Bratislava – Petržalka, Company ID No. 56846398 ("we", "us" or "our"), as the provider of the Grow-App service, collects, uses, shares and otherwise processes about individuals ("you") who interact with us through our websites, applications, connected devices or other offerings.

The conditions under which you give or withhold consent to personal-data processing are described in greater detail in our Terms and Conditions.

Scope of this Privacy Policy

This Policy covers our online and offline activities involving data processing, including data collected through our offerings.

Digital services include, for example:

Our websites and activities carried out through them, such as surveys, promotions, competitions and newsletter subscriptions
Mobile applications and activities carried out through those applications
Subscription services and other services offered to customers
Our pages, accounts and channels on third-party social networks such as Facebook, Instagram, X, LinkedIn and TikTok

Offline services include, for example:

Events that you attend as a customer or guest, including influencer and marketing events

Data we collect

We collect, use, share and otherwise process the following categories of data:

Registration and sign-in data — name, username, password, email address, contact details, date of birth or age, and interest in our content
Purchase data — payment details, payment history and use of promotions
Usage data — whether you opened an email, how you use digital services, content you viewed and advertisements you interacted with
Participation in promotions — competitions and prize draws, including images, video and text
Social-media activity data — posts, likes, user-generated content, name, user ID and profile photo
Location data — data derived from your device, including IP address, and precise geolocation where you consent
Technical data — device and browser type, operating system, IP address and network attributes
Customer enquiries — data supplied when you contact us by email, message or social media

How we use data

We may use your data to create an account, register you in an application, process payment, provide an offering, enable participation in promotions, competitions or prize draws, and resolve problems involving an offering or application.

Sharing and disclosure

Third-party service providers and suppliers — our agents and contractors may access data to the extent needed to provide services to us
Linked social-media sites — some digital services may contain links to other sites, including social networks
Third-party partners — in connection with joint promotions, competitions or applications
Advertising-technology providers — hashed data may be used to provide advertising based on your interests
Law-enforcement authorities — where necessary to prevent, investigate or prosecute criminal activity

Data retention

We retain your data only for as long as necessary for the purposes described in this Policy. Retention periods vary by information type and purpose. At the end of the applicable period, an authorized person securely deletes the data.

Cookies and other technical information

We may use cookies and similar technologies to provide, develop, maintain, personalize, protect and improve our digital services, perform analytics, prevent fraud, and deliver, target and personalize advertising.

Complaints

If you believe that the processing of your personal data breaches applicable law, you may lodge a complaint with a supervisory authority, particularly in the EU Member State of your habitual residence. In Slovakia, the supervisory authority is the Office for Personal Data Protection of the Slovak Republic (uodo.gov.sk).

Your individual rights

Right of access and correction — you may request details of the data we hold and correction of errors
Right to erasure ("right to be forgotten") — in certain circumstances, you may request deletion of your data
Right to data portability — you may receive your data in digital form or transfer it to another controller
Right to object — you may object to processing based on legitimate interest, including processing for direct marketing
Right to withdraw consent — you may withdraw consent at any time for processing based on that consent

How to contact us

If you have questions about this Privacy Policy, contact us at info@grow-app.sk or at Grow-App s. r. o., Černyševského 1287/10A, 851 01 Bratislava – Petržalka, Slovakia.